NEUVISE: DEMO VERSION TERMS OF USE

1. DEFINITIONS

The following definitions are used in these terms:

• "Supplier" means Neuver Oy (Business ID: 3500939-8), which provides the Service.
• "Service" means the Neuvise demo environment to which these terms apply.
• "User" means the person who has been granted access to the demo environment.
• "User Data" means all information and content that the User enters, creates or stores in the Service (including conversation history, documents, dictated notes and other files).
• "AI Service Providers" means the third parties whose AI models the Service uses. Information about the providers, processing locations and retention is available from privacy@neuvise.com.
• "Evaluation Period" means the predefined access period for the demo environment, which is communicated to the User at the login stage.

2. PURPOSE AND DURATION OF THE DEMO

2.1 This demo environment is intended solely for trial and evaluation (so-called "Evaluation") of the Neuvise enterprise platform provided by Neuver Oy. The demo must not be used for production use or to support critical business processes.

2.2 Access. The demo is granted to a pre-agreed organisation or individual depending on the type of demo environment. Any limits on the number of users and devices are defined per demo environment.

2.3 Duration of the Evaluation Period. Access to the demo environment is limited to a predefined period. The exact validity period is communicated to the User at the login stage. When the Evaluation Period ends, access and all related sessions terminate automatically.

2.4 No contractual relationship. The Evaluation Period does not create a commercial contractual relationship between the parties and does not oblige either party to continue cooperation after the Evaluation Period. Moving from the demo environment to a paid service requires a separate agreement.

3. PROVISION OF THE SERVICE "AS IS" (AS-IS)

3.1 As this is a free trial version, the Supplier provides the Service strictly "as is" and "as available".

3.2 The Supplier gives no warranties for the demo environment regarding functionality, freedom from errors, uninterrupted operation or fitness for a particular purpose. No service level agreement (SLA) applies to the demo environment.

3.3 The Supplier has the right to change, suspend or close the demo environment at any time without prior notice or obligation to compensate.

4. ACCESS AND ACCEPTABLE USE

4.1 Permitted use. The demo environment is intended solely for evaluating and testing the features of the Service with test data. The User may enter test data and sample documents and try out the Service's functions for evaluation purposes.

4.2 Prohibited use. The User agrees not to:

• Use the Service for any unlawful purpose or any purpose contrary to good practice.
• Enter into the Service content that infringes the copyrights, trademarks or other rights of third parties.
• Intentionally attempt to overload, disrupt or damage the operation of the Service or its underlying systems.
• Share their access or login credentials with third parties without the Supplier's separate written permission.
• Copy, modify or reverse engineer the Service or parts of it.
• Use the Service by means of automated systems, bots or similar tools without the Supplier's permission.

4.3 Test data only. The demo environment is not a place for real personal data, trade secrets or other confidential information. The User agrees not to enter other people's personal data, health information, personal identity numbers or confidential business material into the demo. The demo does not create a data processing agreement between the User's organisation and the Supplier. An organisation that wants to evaluate the Service with its real data does so under the Trial and Evaluation Terms and the Data Processing Agreement, which the Supplier provides on request.

5. DATA LOCATION AND PROCESSING

5.1 Service infrastructure. The servers, databases and document storage of the Neuvise service are in Finland. Agent workspaces, when enabled, also store files and reusable templates in Cloudflare R2 in the EU. The Supplier's Privacy Policy describes external processing. AI requests follow Section 5.2.

5.2 Use of AI services. The Service uses the models of the AI Service Providers through APIs as follows:

• For a question, the Service sends the AI model the question, the conversation so far and the passages of documents it has found relevant. For document analysis, the Service sends the pages or the file being analysed. The Service does not send more than the feature needs.
• Some AI Service Providers process demo requests in the United States. International transfers use the safeguards described in the Privacy Policy. Provider-specific processing and retention details are available from privacy@neuvise.com.
• The Supplier's agreements with the AI Service Providers prohibit the use of User Data for training AI models.
• AI Service Providers may retain request data for abuse monitoring, feature storage or legal obligations. The retention period depends on the provider and feature.

5.3 User Data in the demo. All data entered into the demo environment is temporary and meant for trial purposes only. User Data is deleted as described in Section 6 of these terms.

6. END OF SESSION AND DELETION OF DATA

6.1 Signing out. The User can sign out at any time. In a link-based demo (access through a demo link with a display name), signing out deletes the User's demo account and all User Data from the Service's live systems; a cleanup that fails is retried until it completes. A registered demo account (created with an email address) keeps its data until the account is deleted as described in Section 6.2. The deletion covers:

• All conversation histories and message content.
• All documents stored and created by the User.
• All derived data structures created internally by the Service (including search indexes and vector representations).

6.2 Automatic deletion. A link-based demo account that is not signed out is deleted automatically when the Evaluation Period ends. A registered demo account is deleted after the inactivity period stated before access, at the latest when the environment is closed, or earlier at the User's request. Deleted data may remain in backups until they rotate. Agent workspace snapshots expire within 31 days and templates are deleted with the account. AI provider copies follow the retention described in Section 5.2.

6.3 Records retained after deletion. After deletion, only the following operational records remain, for the purposes and periods stated in the Privacy Policy:

• The display name (or, for a registered account, the name) and the times of the demo, so that activity records can be attributed.
• Activity log entries of performed actions (for example "message sent" or "document uploaded") with the time, IP address and browser type, which do not contain the content of the action.
• Usage metering of the AI features (request counts and usage volumes).
• IP address and basic browser information in technical logs, used to protect the Service and kept for at most 90 days.

These records do not contain the content of documents or conversations.

7. PERSONAL DATA AND PRIVACY

7.1 In a link-based demo the User identifies themselves with a display name of their own choosing; the Supplier does not ask for an email address or a real name. A registered demo account requires a name and an email address, which are used only to sign in and to contact the User about the demo.

7.2 Content entered into the Service by the User (for example, chat messages or documents) may contain identifiable personal data if the User enters it. This data is deleted in full as part of the deletion procedure described in Section 6.

7.3 The records described in Section 6.3 (including the IP address) are retained in the Supplier's systems for the maintenance and security of the Service. Under the EU General Data Protection Regulation (GDPR) an IP address is personal data; the Supplier processes these records on the basis of legitimate interest (the security of the Service, prevention of misuse and technical maintenance). The Supplier's Privacy Policy describes this processing and the User's rights.

7.4 The Supplier does not sell User Data. It is processed by the AI Service Providers described in Section 5.2 and by the infrastructure providers that run the Service, including agent workspace storage where enabled. The Privacy Policy describes these recipients. Data is disclosed to authorities where the law requires.

7.5 The Supplier processes all personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection legislation.

8. AI-GENERATED CONTENT

8.1 The Service uses AI to produce responses, analyses and other content based on the User's requests. The Supplier does not guarantee the accuracy, completeness or fitness for any particular purpose of the content produced by the AI.

8.2 The User is solely responsible for the use of AI-generated content and for any consequences of it. The User must always verify the accuracy of AI-generated content before using it in decision-making or for any other purpose.

8.3 The User must not use the content produced by the Service for unlawful purposes or purposes contrary to good practice.

8.4 Conversations and AI outputs are stored in the Service for the length of the demo so that they can be shown to the User, and are deleted as described in Section 6. The Supplier's staff do not read them except to investigate a problem the User has reported or a security incident. AI outputs are not used to train AI models.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 All intellectual property rights related to the Service, including the software code, user interface, architecture and underlying systems, are the exclusive property of the Supplier.

9.2 This agreement does not transfer to the User any rights other than the limited right to use the demo environment in accordance with these terms during the Evaluation Period.

10. LIMITATION OF LIABILITY

10.1 The demo environment is provided free of charge. To the extent permitted by mandatory law, the Supplier is not liable for any damage (including loss of data, business interruption or lost profits) arising from the use of, or inability to use, the demo environment. This limitation does not apply to damage caused intentionally or by gross negligence.

10.2 The User accepts that the demo environment is a free trial version and uses it entirely at their own risk.

11. FORCE MAJEURE

Neither party shall be liable for delays in, or failure to perform, its obligations to the extent that they result from an impediment beyond the party's reasonable control. Such impediments include, for example, natural disasters, wars, pandemics, changes in legislation, actions by authorities, general telecommunications disruptions or disruptions to a third party's service (including the services of the AI Service Providers).

12. CHANGES TO THE TERMS

12.1 The Supplier has the right to change these terms. The User is notified of changes through the Service's user interface on the next use.

12.2 The User must accept the changed terms before continuing to use the Service. If the User does not accept the changed terms, the User must stop using the Service.

13. GOVERNING LAW

These terms are governed by the laws of Finland.