NEUVISE: DEMO VERSION TERMS OF USE

Evaluation Agreement

Version 1.0 (25 Mar 2026)

1. DEFINITIONS

The following definitions are used in these terms:

• "Supplier" means Neuver Oy (Business ID: 3500939-8), which provides the Service.
• "Service" means the Neuvise demo environment to which these terms apply.
• "User" means the person who has been granted access to the demo environment.
• "User Data" means all information and content that the User enters, creates or stores in the Service (including conversation history, documents, dictated notes and other files).
• "AI Service Providers" means the third parties whose AI models the Service uses (including OpenAI, Anthropic, Google and Mistral).
• "Evaluation Period" means the predefined access period for the demo environment, which is communicated to the User at the login stage.

2. PURPOSE AND DURATION OF THE DEMO

2.1 This demo environment is intended solely for trial and evaluation (so-called "Evaluation") of the Neuvise enterprise platform provided by Neuver Oy. The demo must not be used for production use or to support critical business processes.

2.2 Access. The demo is granted to a pre-agreed organisation or individual depending on the type of demo environment. Any limits on the number of users and devices are defined per demo environment.

2.3 Duration of the Evaluation Period. Access to the demo environment is limited to a predefined period. The exact validity period is communicated to the User at the login stage. When the Evaluation Period ends, access and all related sessions terminate automatically.

2.4 No contractual relationship. The Evaluation Period does not create a commercial contractual relationship between the parties and does not oblige either party to continue cooperation after the Evaluation Period. Moving from the demo environment to a paid service requires a separate agreement.

3. PROVISION OF THE SERVICE "AS IS" (AS-IS)

3.1 As this is a free trial version, the Supplier provides the Service strictly "as is" and "as available".

3.2 The Supplier gives no warranties for the demo environment regarding functionality, freedom from errors, uninterrupted operation or fitness for a particular purpose. No service level agreement (SLA) applies to the demo environment.

3.3 The Supplier has the right to change, suspend or close the demo environment at any time without prior notice or obligation to compensate.

4. ACCESS AND ACCEPTABLE USE

4.1 Permitted use. The demo environment is intended solely for evaluating and testing the features of the Service. The User may enter test data into the Service and try out the Service's functions for evaluation purposes.

4.2 Prohibited use. The User agrees not to:

• Use the Service for any unlawful purpose or any purpose contrary to good practice.
• Enter into the Service content that infringes the copyrights, trademarks or other rights of third parties.
• Intentionally attempt to overload, disrupt or damage the operation of the Service or its underlying systems.
• Share their access or login credentials with third parties without the Supplier's separate written permission.
• Copy, modify or reverse engineer the Service or parts of it.
• Use the Service by means of automated systems, bots or similar tools without the Supplier's permission.

4.3 Recommendation regarding sensitive data. The Supplier strongly recommends that the User does not enter into the demo environment absolutely critical trade secrets, sensitive personal data (such as health information or personal identity numbers) or other comparable highly confidential information. The demo environment is designed for trial purposes.

5. DATA LOCATION AND PROCESSING

5.1 Service infrastructure. The application servers, databases (including search indexes), document storage and core systems of the Neuvise service are located in Finland. Only AI requests are processed partly outside Finland, as described in Section 5.2 below.

5.2 Use of AI services. The Service uses the models of the AI Service Providers through APIs as follows:

• When making AI requests, only the data essential for processing is sent from the Service (for example, individual questions or limited text fragments of documents). Entire documents are not sent in API calls.
• Some API calls may pass through servers located outside the EU (including the United States). Document processing also uses European AI models (such as the French Mistral).
• The Supplier has paid agreements with all AI Service Providers that prohibit the use of User Data for training AI models.
• Data transmitted in API calls is transient in nature, and the AI Service Providers do not retain it permanently in their own systems.

5.3 User Data in the demo. All data entered into the demo environment is temporary and designed purely for trial purposes. User Data is deleted in full as described in Section 6 of this agreement.

6. END OF SESSION AND DELETION OF DATA

6.1 Manual logout. The User can log out of the Service at any time. At logout, the User is asked for a separate confirmation to delete the data. After confirmation, all User Data is irreversibly deleted from both the browser and all of the Supplier's servers. The deletion covers:

• All conversation histories and message content.
• All documents stored and created by the User.
• All derived data structures created internally by the Service (including search indexes and vector representations).

6.2 Automatic deletion. If the User does not log out manually (for example, the User clears the browser cookies, does not return to the Service or simply stops using it), the Supplier's server automatically performs the same comprehensive deletion operation when the Evaluation Period ends. This ensures that User Data is not retained unnecessarily in any situation.

6.3 Data retained after deletion. After data deletion, only the following technical log data remains in the Supplier's systems:

• The nickname chosen by the User (which is not necessarily identifiable personal data).
• High-level log entries of performed actions (for example, "message sent" or "document uploaded"), which do not reveal the actual content of the action.
• Cost and usage data related to the use of AI services (the number of tokens used and the costs).
• IP address and basic browser information, used to ensure the security of the service.

It is not possible to recover the User's content data (conversations, documents or any other User Data) from this log data.

7. PERSONAL DATA AND PRIVACY

7.1 The demo environment in principle does not collect the User's personal data (such as an email address or real name). The User identifies themselves with a nickname of their own choosing.

7.2 Content entered into the Service by the User (for example, chat messages or documents) may contain identifiable personal data if the User enters it. This data is deleted in full as part of the deletion procedure described in Section 6.

7.3 The log data described in Section 6.3 (including the IP address) is retained in the Supplier's systems for service maintenance and security purposes. Under the EU General Data Protection Regulation (GDPR), an IP address is personal data. The Supplier processes this log data in accordance with the GDPR on the basis of legitimate interest (ensuring the security of the service, preventing misuse and the technical maintenance of the service).

7.4 The Supplier does not sell, share or disclose the User's data to third parties other than to provide the AI services described in this agreement (Section 5.2) or where required by law.

7.5 The Supplier processes all personal data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection legislation.

8. AI-GENERATED CONTENT

8.1 The Service uses AI to produce responses, analyses and other content based on the User's requests. The Supplier does not guarantee the accuracy, completeness or fitness for any particular purpose of the content produced by the AI.

8.2 The User is solely responsible for the use of AI-generated content and for any consequences of it. The User must always verify the accuracy of AI-generated content before using it in decision-making or for any other purpose.

8.3 The User must not use the content produced by the Service for unlawful purposes or purposes contrary to good practice.

8.4 The Supplier does not store or monitor the details of AI-generated content. The Supplier does not have access to the content of conversations between the User and the AI. No information about what the AI model has produced is stored in the log data.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 All intellectual property rights related to the Service, including the software code, user interface, architecture and underlying systems, are the exclusive property of the Supplier.

9.2 This agreement does not transfer to the User any rights other than the limited right to use the demo environment in accordance with these terms during the Evaluation Period.

10. LIMITATION OF LIABILITY

10.1 The Supplier shall under no circumstances be liable for any direct, indirect, consequential or incidental damages (including loss of data, business interruption or lost profits) arising from the use of, or inability to use, this free demo version.

10.2 The User accepts that the demo environment is a free trial version and uses it entirely at their own risk.

11. FORCE MAJEURE

Neither party shall be liable for delays in, or failure to perform, its obligations to the extent that they result from an impediment beyond the party's reasonable control. Such impediments include, for example, natural disasters, wars, pandemics, changes in legislation, actions by authorities, general telecommunications disruptions or disruptions to a third party's service (including the services of the AI Service Providers).

12. CHANGES TO THE TERMS

12.1 The Supplier has the right to change these terms. The User is notified of changes through the Service's user interface on the next use.

12.2 The User must accept the changed terms before continuing to use the Service. If the User does not accept the changed terms, the User must stop using the Service.

13. GOVERNING LAW

These terms are governed by the laws of Finland.